All Poppy Design Co items are handmade solely by Em (me!) with precision, love and care. Each item is made to oder, so please allow 5-7 business days for your item to be carefully created and prepared before it is shipped. This production time does not include shipping.

Shipping Times:

• Domestic: Once shipped, transit typically takes 1–7 business days.

• International: Once shipped, transit typically takes 3–14 business days depending on customs and location.

Important Notes:

•Orders are shipped once fully completed and packaged.

•Expedited shipping options may be available at checkout, but production time is separate and cannot be shortened under any circumstances.

•Once shipped, tracking information will be provided.

Please note: Poppy Design Co is not responsible for damage that occurs during transit. For added peace of mind, you have the option to purchase shipping insurance at checkout, which covers loss or damage during shipping

Questions or Concerns:

If there’s any issue with your order, please contact poppy.designco2022@gmail.com before opening a dispute.